Most business owners have a contact list. Some people still use a Rolodex, other use their cell phones to manage their contact list. It provides a way to store contact information on customers and colleagues but what if it could do more? Think of customer relationship management software (CRM) as a contact list with some extended, very powerful functionality. Here are a few features you will find in our CRM software, that your contact list lacking:
- At a glance view all transactions with a specific customer
- At a glance view all email history with a specific customer
- Keep notes in a call log each time your customers call you
- Keep a timeline of notes monitoring progress with specific customer
- Segment customers based on previous transaction and build powerful marketing lists
Ocoos CRM is a better way to manage your customer base. Increase organization, productivity and mine data to build better marketing campaigns today.
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