Tell Us How Our Service Is
These are just a few of our happy customers and what they had to say!Leave Us a Review!
Regarding Hefner Plumbing:
On January 17, we had a new Voltex water heater and a new North Star water softener installed. The service tech who came to our house and explained about these products was Andy. He was very knowledgeable and polite. He explained everything so that we understood exactly what we were getting as far as service, warranties, etc. Andy and his partner, Colin, showed up on time and were very efficient and thorough. They cleaned up everything, and our garage was perfect when they left. Andy and Colin are assets to Hefner Plumbing. We will certainly recommend Hefner Plumbing and Andy and Colin to anyone who is in the market for plumbing services in the future.
Keep up the good work, and know that we are very happy customers.
George & Sandy H.
Dear Mr. Hefner,
We are the B’s and we want to say “thank you” for having such employees as Andy and Colin. They are very professional and very knowledgeable about their jobs and go to the fullest length to explain what they need to do to complete that service. It all started with them doing a small job and ending up doing two bigger jobs. Thanks to them we feel that they saved us from coming home one day to a flooded home.
Thanks again Andy and Colin for a job well done.
Bill & Barbara B
I just want to thank you for the wonderful job your company did to replace my antiquated plumbing. I want you to know that the pair you sent me, Sean and Cody were the best workmen I have ever had in my home. They were so courteous, efficient, and also conscientious about cleaning up the inevitable mess. In my opinion, you are fortunate to have such high quality employees representing your company. I will always be happy to recommend you to anyone I know who might need your services.
Dear Mr. Hefner,
There just was not enough room on the “Report Card” we returned to you to adequately express our impression of your employees, Cody, Sean, Colin and Tim. Each and every one of those young men is a credit to your company.
They arrived on time. They were extremely polite and never seemed to be bothered by the numerous questions we asked. We were impressed with the respect they showed not only to us, but to our home. We had recently had new hardwood floors installed in our home and were fearful that all the necessary repair work would mean the tracking of debris across those floors. Not to worry! Their work area was kept relatively clean and they were protective of our new floors.
This was a high-anxiety issue for us and your staff made a stressful situation much easier to bear.
Needless to say, we were extremely impressed with the staff and their work and would most definitely recommend Hefner Plumbing to our friends and family.
Marianne & Arthur A.
Dear Mr. Hefner,
This letter is to thank you for the excellent service I’ve always received from your company. I am very satisfied with the quality of your work which is first class.
Every time you have made repairs at my home, you’ve left everything clean and in good order, which I appreciated very much.
Thank you again for your help, I certainly will call you should I need plumbing work done and I have recommended you to friends and family members.
Dear Hefner Plumbing,
First let us say that when our daughter called us and said she found a plumbing company whom she wanted to do the work at her house, we said “be careful,” as we had seen only too much of non-professional work done in Ocala.
She called us and asked if we could be there to let the workers in for 3 days. When the technicians arrived at the door, we were very surprised at the appearance and attitude of both. For the entire 3 days, these men were truly super workers in every possible way.
You have to be a very good company to have the quality of men working for you. We are very happy to be proven wrong with our quick judgment, after some not-so-nice experiences.
Thank you. Have a super year!
Roger “B” and Cynthia P.